Cartlanna míosúla: Nollaig 2008

Sainmhíniú ar an Fadhb Findability

I had the good fortune of attending some partner training from FAST last spring. I was really impressed with the product and was looking forward to working with it. Ar an drochuair, one project fell through and then EMC acquired my company. Predictably, a certain amount of chaos ensued while we learned about EMC and EMC learned about us. FAST technology dropped a few points on the priority scale during that period. Mar sin féin, Riamh chaill mé mo spéis sa táirge agus, níos mó suimiúil, an fhadhb níos mó de findability.

I ndáiríre ní cosúil go bhfuil focal, but I’m trying to get used to it 🙂 Despite it’s awkwardness, Is findability fíor (nó ar a laghad, ag teacht chun cinn) term. Do a beo cuardaigh má tá suim acu i aimsiú sainmhínithe níos teicniúla agat, ach is é an bealach a mhíniú mé é ar fud an oifig mar seo:

Caipiteal intleachtúil nach féidir a fháil nach féidir bheith ann chomh maith.

Tá sé beagnach fíor a rá seo:

Caipiteal intleachtúil nach féidir a fháil go tapa agus go héasca Is féidir chomh maith gan a bheith ann.

Caipiteal intleachtúil (IC) starts as an idea in a person’s head and is then refined via collaboration with colleagues and interactions with various communities. To be truly useful, these resulting ideas must be recorded. This is where the trouble begins 🙂

Na laethanta, taifeadadh de ghnáth ciallaíonn sé go bhfuil an smaoineamh doiciméadaithe i bhfoirm MS Word doc, Excel workbook, etc. and eventually stuck in electronic format on a hard drive somewhere. IC obviously takes other forms like, cosúil le híomhánna, físeáin, blogs an-fhaisnéiseach, vicithe … it’s impossible to list them all. Ag an am céanna, IC a stóráiltear i réimse na n-áiteanna ar nós córais comhad, bunachair, líne na n-iarratas gnó (ERP, CRM, SharePoint, Documentum), etc.

Is é seo an fhadhb findability: conas is féidir go tapa agus go héasca a aimsiú IC a stóráiltear i iliomad nó na céadta formáidí in iliomad nó na céadta mílte, na mílte agus na mílte (dare liom a rá na céadta mílte) áiteanna in eagraíocht?

It’s a difficult problem to solve. Irish Bille Tá scríobh faoi findability from a very grand perspective in what I have come to think of as the Panama Canal approach. The history of the Panama Canal is amazing. In a nut shell, Francach dÚsachtach (Ferdinand de Lesseps) Thosaigh cuideachta phríobháideach a thógáil ar an chanáil, tréigeadh an tionscadal le roinnt blianta, picked up again and finally finished by the American government under President Roosevelt. This reminds me of Bill’s approach because as he rightly points out, solving the findability is both hard and never stops. It took years and years of effort from the some of the hardest working humans on the planet to start, leanúint, agus ar deireadh chríochnú). And yet, it’s still not truly finished. Chomh fada is a fhios agam, Ní raibh bainc an chanáil a chéile a n-uillinn Quies, meaning that they have to be shored up and otherwise maintained even to this day. Solving findability is the same way. I definitely recommend that you read Bill’s series and subscribe to his blog for his point of view on findability, go háirithe mar a bhaineann sé le SharePoint.

I too am interested in this problem. Due to my exposure to FAST and on-going discussions on this subject with my brilliant EMC colleagues, I have some more ideas I plan to write about over the coming weeks and months. In my next article on this little series, Tá mé ag dul chun iarracht a dhéanamh agus a chur sa bhosca ar fud an fhadhb a thaispeáint conas uafásach é i ndáiríre (it’s more awful than you think 🙂 ). It’s awful, but at least it does fit inside a box.

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