I had the good fortune of attending some partner training from FAST last spring. I was really impressed with the product and was looking forward to working with it. Desafortunadamente, one project fell through and then EMC acquired my company. Predictably, a certain amount of chaos ensued while we learned about EMC and EMC learned about us. FAST technology dropped a few points on the priority scale during that period. Con todo, Eu nunca perdín o meu interese no produto e, máis interesante, o maior problema da encontrabilidade.
Realmente non me gusta desa palabra, but I’m trying to get used to it 🙂 Despite it’s awkwardness, encontrabilidade é un verdadeiro (ou polo menos, emerxente) term. Do a Live Search se vostede está interesado en atopar definicións máis técnicas, pero do xeito que eu explica-lo arredor da oficina é así:
Capital intelectual que non se pode atopar pode moi ben non existir.
É case como certo dicir que este:
Capital intelectual que non se pode atopar forma rápida e sinxela non pode existir.
O capital intelectual (IC) starts as an idea in a person’s head and is then refined via collaboration with colleagues and interactions with various communities. To be truly useful, these resulting ideas must be recorded. This is where the trouble begins 🙂
Estes días, gravación normalmente quere dicir que a idea é documentado en forma dun MS Word doc, Folla de cálculo de Excel, etc. and eventually stuck in electronic format on a hard drive somewhere. IC obviously takes other forms like, como imaxes, Vídeos, blogs altamente informativos, wikis … it’s impossible to list them all. Á vez, IC é almacenada nunha variedade de lugares como sistemas de ficheiros, bases de datos, liña de aplicacións de negocios (ERP, CRM, SharePoint, Documentum), etc.
Este é o problema encontrabilidade: como pode rapidamente e facilmente atopar IC que está almacenado en decenas ou centenares de formatos en decenas ou centenares de miles, decenas de miles (ouso dicir centos de miles) de lugares nunha organización?
It’s a difficult problem to solve. Bill Inglés foi escrito sobre encontrabilidade from a very grand perspective in what I have come to think of as the Panama Canal approach. The history of the Panama Canal is amazing. In a nut shell, un francés tolo (Ferdinand de Lesseps) abriu unha empresa privada para construír a canle, o proxecto foi abandonado fai uns anos, picked up again and finally finished by the American government under President Roosevelt. This reminds me of Bill’s approach because as he rightly points out, solving the findability is both hard and never stops. It took years and years of effort from the some of the hardest working humans on the planet to start, continuar, e, finalmente, rematar). And yet, it’s still not truly finished. Polo que eu sei, bancos da canle nunca coñeceu o seu ángulo de repouso, meaning that they have to be shored up and otherwise maintained even to this day. Solving findability is the same way. I definitely recommend that you read Bill’s series and subscribe to his blog for his point of view on findability, particularmente no que se refire ao SharePoint.
I too am interested in this problem. Due to my exposure to FAST and on-going discussions on this subject with my brilliant EMC colleagues, I have some more ideas I plan to write about over the coming weeks and months. In my next article on this little series, Vou probar poñer unha caixa en torno ao problema de mostrar como de terrible é realmente (it’s more awful than you think 🙂 ). It’s awful, but at least it does fit inside a box.
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