Mimi naweza kuandika juu kwa kirefu kuhusu MSDN vikao, etiquette, kumtaja mikataba, kutafuta, nk. I may do that, kwa kweli. I wanted to point out a small thing which may help people have a better overall experience.
Nimekuwa siku za hivi karibuni imekuwa kuwaambia watu kwamba kama wewe kukimbia katika baadhi ya aina ya tatizo na SharePoint mazingira yako, maendeleo ya mradi au nyingine SharePoint kuhusiana shughuli, post a question to the forums earlier in your action chain rather than later. I know for myself that when I have a problem, a number of potential solutions present themselves right away. I order these potential solutions in terms of likelihood, applicability and how easy they are to investigate. I go through that list and by the time I’ve gotten to #10, Mimi nina kufanya mabadiliko ya Usajili wa ufunguo "/ foo / bar / almostThere / isThisIt / noThisIsNotIt / iCantBelieveIAmDoingThis / finallyThere!"Kwa ushauri wa blog kupatikana katika ukurasa 8 of a Google search. When that doesn’t work, Mimi hatimaye baada ya swali kwa MSDN (e.g. hapa: http://social.technet.microsoft.com/Forums/en-US/sharepointgeneral/threads).
I suggest that you reverse that approach. Post the forums much earlier in your investigation because:
- Ni bure na wewe anyway.
- Hakuna uhakika SLA (ambayo mimi nina kufahamu, angalau).
- Kwa hiyo, inaweza kuchukua muda mrefu kwa ajili ya watu wa kujibu.
- Watu mara nyingi wala kujibu hatimaye.
- Kama kusubiri mpaka 2 au 3 siku baada ya tatizo kwanza zilisikika, wewe ni hofu kwa ajili ya kukabiliana na vikao ni si sehemu nzuri kwa ajili ya msaada wa dharura (isipokuwa wewe ni bahati).
Hivyo, kimsingi, ni rahisi na bure na una risasi nzuri katika kupata aina fulani ya jibu, lakini itachukua muda kupata jibu (tena, isipokuwa wewe ni bahati).
I used to think that I should hold off on looking for community help because I don’t want to waste someone’s time asking for help when I could find it out myself. Some forum moderators and active participants may feel that way, lakini mimi si (angalau, Mimi wala kuhisi kwamba njia yoyote zaidi). I don’t see any downside. The worst case is that you post a question and then answer it yourself some time later, possibly “wasting” some one’s time. I don’t see a big risk in that and there’s value in the researching of questions like that in any event.
</mwisho>
Kufuata yangu juu ya Twitter kwa http://www.twitter.com/pagalvin
Mimi na Mike kuhusu kusisitiza 2-3 siku jambo. Yake si kurekebisha haraka na haipaswi kutumiwa kwa njia – Nina hakika niliona mtu wiki iliyopita complaing kwamba tatizo lake alikuwa na si kutatuliwa katika masaa mawili licha ya hayo kuwa posted katika 12:30ni siku ya Jumamosi ya mwishoni mwa wiki likizo. Nimeanza zaidi na zaidi kwa kutumia kama njia ya matatizo kabla ya empting. eg ‘Before I go off and do x by writing a y, kuna njia bora ya kufanya hivyo?’
Twitter ni wazo nzuri.
Nadhani mwisho risasi hatua wanapaswa kuwa na ujasiri. Wakati wewe kusubiri kwamba 2-3 siku wewe ni wawili aliyejawa na kuchanganyikiwa ambayo kwa kawaida ina maana wewe ni chini ya wazi kwa ufumbuzi. Kuna idadi ya masuala nimekuwa alitumia 2-3 siku juu tu kujua kwamba ilikuwa ni suala la kawaida, si tu ya kawaida kwangu.
Mimi pia kama wazo Dave ya kutumia Twitter, ingawa mimi kuwa na matokeo ya mchanganyiko kuna. Isipokuwa wewe ni yenye kushikamana unaweza kupata jibu kwamba wewe ni kuangalia kwa. Kutumia hastags kama # SharePoint au # MOSS husaidia kuongeza muonekano ingawa.
Paulo,
Mwaonaje kutumia Twitter kama chombo cha msaada wa haraka? Mara nyingi unaweza post swala ya haraka juu ya huko na ndani ya dakika, unaweza kupata mwenyeji wa viungo muhimu. Hili ni jambo ambalo alikuja huku nyuma na Joel O na sisi wote agredd kwamba sisi hakutaka kuona Twitter kurejea katika Maswali lakini pia thamani ya kutumia kwa ajili ya fixes haraka / mapendekezo nk.
Kwa zaidi ya masuala ya kina, kisha TechNet ni kwa mbali bora ya rasilimali (ambayo mimi mara kwa mara michache mara kila siku)